Retail Automation
Maturing
Megatrend
Real Economy
Opportunity
Summary
125
Featured Companies
$13,848M
Total Raised In Trend
8
B10 Portfolio Companies
Hiring and Funding Speed
Slowest
Fastest
Trend Maturity
Early
Growth
Top Investors
Market
Growth
Trend growth is a proprietary composite score based on the speed of hiring and fundraising. Base11 benchmarks trend growth against the growth of other trends analysed through the Base11 platform.
Avg Trend Benchmark
Retail Automation
Month Of
Yearly Financing
The total amount raised by companies in the trend by year.
Funding by Segment
Segments & Companies
Locations
Stages
Investors
Sort by
Agent Training & Analytics
Softwares that measures support agent performance and manages training workflows
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
MaestroQA | 2013 | Series A | $31M | 81 | New York, United States | Base10 Partners, SaaStr Fund, Eniac Ventures, Foundation Capital, Dorm Room Fund, and 7 others | |
CallMiner | 2002 | Other | $179M | 364 | Waltham, United States | NewSpring, Goldman Sachs, Inflexion Partners, In-Q-Tel, Sigma Partners, and 5 others | |
Observe.AI | 2017 | Series C | $214M | 260 | San Francisco, United States | Nexus Venture Partners, Y Combinator, Menlo Ventures, SoftBank Vision Fund, Emergent Ventures, and 13 others | |
Playvox | 2012 | Series B | $34M | 264 | Sunnyvale, United States | more | Five Elms Capital, Alchemist Accelerator, FCP Emprendimiento e Innovación SP |
Klaus | 2017 | Series A | $19M | 73 | Tallinn, Estonia | more | Creandum, Global Founders Capital, Icebreaker.vc, Acton Capital, Kristjan Vilosius, and 1 others |
Daisee | 2017 | Seed | $7M | 35 | Sydney, Australia | more | Alium Capital |
Enthu.AI | 2020 | Pre-Seed | - | 17 | Chandigarh, India | more | Appit Simple Infotek, Ankit Dudhwewala |
Calabrio | 1995 | Acquired | $20M | 693 | Minneapolis, United States | more | Kohlberg Kravis Roberts, BlueStream Ventures, Split Rock Partners |
Call Journey | 2015 | Other | - | 23 | Melbourne, Australia | Andrie Papay, Paul Humphrey more | Innovation Capital, Ltd. |
Tethr | 2013 | Other | $51M | 65 | Austin, United States | Grotech Ventures, IAG Capital Partners, Alumni Ventures, MissionOG, Blue Ivy Ventures, and 3 others | |
i2x | 2017 | Other | $28M | 42 | Berlin, Germany | more | UVC Partners, btov Partners, HV Capital, Plug and Play, Bridge to Growth, and 4 others |
zenloop | 2016 | Series A | $12M | 92 | Berlin, Germany | Nauta Capital, Signals Venture Capital, Piton Capital | |
Predictiva | 2016 | Seed | $8M | 32 | Málaga, Spain | more | ENISA, Horizon 2020, Swanlaab Venture Factory, CDTI, Sabadell Venture Capital |
Chorus.ai | 2015 | Acquired | $100M | 52 | San Francisco, United States | Emergence, Georgian, Redpoint, Sozo Ventures, Gil Dibner | |
Joulica | 2016 | Other | - | 20 | Galway, Ireland | F10 | |
VoiceBase | 2010 | Acquired | $32M | 22 | San Francisco, United States | Band of Angels, Ecosystem Ventures | |
Pickle | 2020 | Seed | $2M | 13 | Sandy, United States | Peak Capital Partners, Y Combinator, Panoramic Ventures, Tamarak Capital, Todd Pedersen, and 2 others | |
RankMiner | 2012 | Other | - | 1 | Florida, United States | more | Gener8tor Management, LLC |
Contact Center
Platforms that serve as the central hubs for omnichannel customer interactions
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Acquire | 2018 | Series B | $57M | 111 | San Francisco, United States | Tiger Global Management, Base10 Partners, S28 Capital, Fathom Capital, Quentin Nickmans, and 1 others | |
JustCall | 2016 | Other | - | - | Newark, United States | more | |
 | 2010 | IPO | $484M | 6916 | San Mateo, United States | Girish Mathrubootham, Shan Krishnasamy, Vijay Shankar more | Accel, Tiger Global Management, Sequoia Capital India, Sequoia Capital, CapitalG, and 1 others |
 | 2011 | Series C | $1100M | 608 | Amsterdam, The Netherlands | Adriaan Mol, Bob Violier, Robert Vis more | Accel, Y Combinator, Spark Capital, Eurazeo, Tiger Global Management, and 9 others |
Five9 | 2001 | IPO | $114M | 2108 | San Ramon, United States | Adams Street Partners, Sapphire Ventures, Partech, Hummer Winblad Venture Partners, Oaktree Specialty Lending Corp., and 2 others | |
Gorgias | 2015 | Series C | $73M | 305 | San Francisco, United States | Shopify, Sapphire Ventures, Transpose Platform Management, Alven, Amplify Partners, and 23 others | |
Zendesk | 2007 | Acquired | $86M | 7206 | San Francisco, United States | CRV, Benchmark, Matrix Partners, Redpoint, Goldman Sachs, and 6 others | |
Help Scout | 2011 | Series B | $28M | 217 | Boston, United States | Lead Edge Capital, Foundry Group, Converge, Zelkova Ventures, Bantam Group, and 16 others | |
CloudTalk | 2018 | Series A | $9M | 214 | Bratislava, Slovakia (Slovak Republic) | Presto Ventures, henQ, Point Nine | |
Bright Pattern | 2010 | Series A | $10M | 81 | South San Francisco, United States | Erhan Cakmak, Konstantin Kishinsky more | Cervin |
Gladly | 2015 | Series D | $113M | 164 | San Francisco, United States | Greylock, New Enterprise Associates, Future Fund, GGV Capital, Glynn Capital Management, and 3 others | |
Talkdesk | 2011 | Series D | $497M | 1909 | San Francisco, United States | Viking Global Investors, Salesforce Ventures, Threshold, Storm Ventures, 500 Global, and 12 others | |
ujet.cx | 2015 | Series C | $101M | 223 | San Francisco, United States | GV, Kleiner Perkins, DCM Ventures, Relay Ventures, Sapphire Ventures, and 4 others | |
babelforce | 2013 | Other | - | 32 | Berlin, Germany | IBB Ventures, EnBW New Ventures | |
Kustomer | 2015 | Acquired | $174M | 115 | New York, United States | Tiger Global Management, Battery Ventures, Coatue, Boldstart Ventures, Canaan Partners, and 8 others | |
Whelp | 2019 | Pre-Seed | - | - | New York, United States | more | Techstars Toronto Accelerator, 500 Global, Starta VC, SparkLabs Accelerator, Techstars |
NICE inContact | 1997 | Acquired | $35M | - | Sandy, United States | more | |
Trengo | 2017 | Series A | $38M | - | Utrecht, The Netherlands | Peak, Insight Partners |
Customer Success
Software that improves engagement and reduces churn for existing customers
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Planhat | 2015 | Series A | $50M | 137 | Stockholm, Sweden | Sprints Capital, Elephant | |
Gainsight | 2009 | Acquired | $156M | 1301 | San Francisco, United States | Insight Partners, Lightspeed Venture Partners, Battery Ventures, Bessemer Venture Partners, Cultivation Capital, and 8 others | |
Whatfix | 2014 | Series D | $140M | 1001 | San Jose, United States | Sequoia Capital India, Helion Venture Partners, Stellaris Venture Partners, SoftBank Vision Fund, Eight Roads Ventures India, and 13 others | |
SurveySparrow | 2017 | Other | $1M | 208 | Walnut, United States | Prime Venture Partners | |
Totango | 2010 | Series D | $147M | 166 | Redwood City, United States | Guy Nirpaz, Omer Gotlieb, Oren Raboy more | Pitango Venture Capital, Benhamou Global Ventures, Great Hill Partners, InterWest Partners, Canvas Ventures, and 2 others |
Vitally | 2017 | Series A | $9M | 46 | New York, United States | Andreessen Horowitz, 2048 Ventures, Founder Collective, Right Side Capital Management, Zelkova Ventures, and 4 others | |
Pendo | 2013 | Series F | $470M | 975 | Raleigh, United States | Eric Boduch, Erik Troan, Rahul Jain more | Sapphire Ventures, Contour Venture Partners, Battery Ventures, Thoma Bravo, B Capital Group, and 12 others |
UserIQ | 2014 | Other | $10M | 6 | Atlanta, United States | more | BIP Capital, Tech Square Ventures, BLH Venture Partners, Accelerant Venture Capital |
ChurnZero | 2015 | Series B | $35M | - | Washington, United States | more | Grotech Ventures, JMI Equity, Baird Capital, Middleland Capital, Center for Innovative Technology, and 1 others |
Retail - Convsersion & Engagement Platform
Software that optimizes retail sales channels through automated personalization and AB testing
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Yotpo | 2011 | Corporate Round | $436M | 865 | New York, United States | more | Bessemer Venture Partners, Blumberg Capital, Shopify, Tiger Global Management, Access Industries, and 17 others |
Bloomreach | 2009 | Series F | $452M | 191 | Mountain View, United States | JP Morgan Chase, Goldman Sachs Asset Management, New Enterprise Associates, Sixth Street Partners, Lightspeed Venture Partners, and 5 others | |
RevLifter | 2017 | Other | $12M | 59 | London, United Kingdom | more | Maven Capital Partners, Gresham House Ventures, Coutts, North East Development Capital Fund |
personali | 2011 | Acquired | $15M | 20 | New York, United States | Norwest Venture Partners, Cedar Fund | |
Octane AI | 2016 | Other | $11M | 25 | San Francisco, United States | General Catalyst, Bullpen Capital, Javelin Venture Partners, Boost VC, FJ Labs, and 8 others | |
Qubit | 2010 | Acquired | $75M | 19 | London, United Kingdom | Accel, Balderton Capital, Future Fifty, Goldman Sachs Merchant Banking Division, Salesforce Ventures, and 4 others | |
Blueprint | 2019 | Seed | $1M | 14 | London, United Kingdom | more | MAHR Projects, Founders Factory, Hambro Perks Ltd., TrueSight Ventures, Serge Chiaramonte |
Automat | 2016 | Acquired | $11M | 5 | Montréal, Canada | Andy Mauro, Erdem Özcan, Greg Pal more | Relay Ventures, Brandtech Ventures, USAA, Real Ventures, Slack Fund, and 3 others |
Retail - Messaging & Chat
Services that enable messaging and chat as channels for customer engagement
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
ManyChat | 2015 | Series A | $23M | 207 | San Francisco, United States | more | 500 Global, Bessemer Venture Partners, Skywell Capital Partners, Flint Capital, Anton Anohin |
 | 2016 | Series E | $863M | - | New York, United States | Andrew Jones, Brian Long, Ethan Lo more | Sequoia Capital, Eniac Ventures, Coatue, IVP, NextView Ventures, and 15 others |
 | 2012 | Corporate Round | $779M | 1645 | Boston, United States | more | Accel, Shopify, Sands Capital Ventures, Summit Partners, Astral Capital, and 11 others |
SMSBump | 2017 | Acquired | - | 76 | Cambridge, United States | more | Eleven Ventures |
Omnisend | 2014 | Other | - | 171 | London, United Kingdom | ||
Postscript | 2018 | Series C | $106M | 190 | San Francisco, United States | Y Combinator, 1984 Ventures, Greylock, 01 Advisors, Accomplice, and 16 others | |
LiveRecover | 2018 | Acquired | - | 9 | Austin, United States | more | Voyage Mobile, Inc. |
Via | 2019 | Series B | $20M | 126 | San Jose, United States | Peterson Ventures, Footwork, Soma Capital, Worklife, Blue Startups, and 5 others | |
Emotive | 2018 | Series B | $78M | 153 | Los Angeles, United States | CRV, Mucker Capital, Floodgate, Stripes, Bonfire Ventures, and 7 others | |
Voyage SMS | 2018 | Other | $10M | 32 | Los Angeles, United States | more | York IE, Guild Capital, RiverPark Ventures, James Beshara, Guillaume Glaunès, and 2 others |
Tone | 2017 | Acquired | $4M | 7 | Cambridge, United States | Kyle Weidman, Tivan Amour, Vlad Pick more | Bling Capital, Day One Ventures, One Way Ventures, TIA Ventures, Walnut Venture Associates, and 4 others |
Chatitive | 2016 | Acquired | $1M | 3 | Seattle, United States | Unlock Venture Partners | |
Radiance Labs | 2017 | Pre-Seed | - | - | San Mateo, United States | more | Foundation Capital, New Enterprise Associates |
Snaps | 2010 | Acquired | $11M | - | New York, United States | more | Signal Peak Ventures, Charge Ventures, Social Starts, Digital Capital Advisors, Michael Kassan, and 9 others |
Retail - Post Purchase, Upsell, & Re-engagement
Software and Services that manage customer experience and engagement after a purchase decision has been made
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Malomo | 2018 | Seed | $8M | 38 | Indianapolis, United States | more | Base10 Partners, Hyde Park Venture Partners, Harlem Capital Partners, High Alpha, IrishAngels, and 7 others |
AfterShip | 2012 | Series B | $69M | 229 | Tsuen Wan, Hong Kong | Andrew Chan, Dante Tsang, Teddy Chan more | Tiger Global Management, 10Fund, GL Ventures, IDG-Accel China Growth Fund, Business Switch Pty Ltd |
ROKT | 2012 | Series E | $487M | 442 | New York, United States | Tiger Global Management, Square Peg Capital, TDM Growth Partners, Wellington Management, Pavilion Capital, and 6 others | |
Happy Returns | 2015 | Acquired | $25M | 105 | Santa Monica, United States | Upfront Ventures, U.S. Venture Partners, PayPal Ventures, Maveron, Lowercase Capital, and 3 others | |
Loop Returns | 2017 | Series B | $75M | 182 | Columbus, United States | Brandon Schmidt, Chris Pinchot, Chris Pinchot more | CRV, FirstMark, Shopify, Ridge Ventures, Lerer Hippeau, and 3 others |
Sendcloud | 2012 | Series C | $201M | 473 | Eindhoven, The Netherlands | henQ, BOM, SoftBank Vision Fund, Bonsai Partners, TIIN Capital, and 5 others | |
LoyaltyLion | 2012 | Series A | $7M | 105 | London, United Kingdom | more | Kennet Partners, EC1 Capital, Walking Ventures, Downing Ventures, Tim Jackson, and 5 others |
Extend | 2019 | Series C | $320M | 410 | San Francisco, United States | GreatPoint Ventures, SoftBank Vision Fund, Meritech Capital Partners, PayPal Ventures, Lightbank, and 14 others | |
parcelLab Inc. | 2015 | Series C | $112M | 200 | Boston, United States | Capnamic Ventures, Insight Partners, SAP.iO, coparion, SpeedUP! Europe, and 6 others | |
Smile.io | 2012 | Seed | $1M | 69 | Kitchener, Canada | OMERS Ventures, MaRS Investment Accelerator Fund | |
8returns | 2020 | Other | - | 8 | Berlin, Germany | more | JVH Ventures GmbH |
Clyde | 2017 | Series B | $42M | 78 | New York, United States | Red Sea Ventures, Headline, Spark Capital, Correlation Ventures, Crosslink Capital, and 14 others | |
Formation | 2015 | Acquired | $30M | 60 | San Francisco, United States | BCG Digital Ventures, Starbucks Corporation | |
Mulberry Technology | 2018 | Series B | $35M | 57 | New York, United States | Commerce Ventures, Quiet Capital, Pace Capital, Foundation Capital, Founder Collective, and 9 others | |
Returnly | 2014 | Acquired | $30M | 36 | San Francisco, United States | more | Craft Ventures, Alma Mundi Ventures, Index Ventures, TheVentureCity, FJ Labs, and 11 others |
Rise.ai | 2015 | Acquired | - | 22 | Tel Aviv, Israel | more | Peregrine Ventures |
CartHook | 2015 | Seed | $2M | 1 | Portland, United States | Starve Ups |
Sales
Software that automates and manages stages of the sales cycle
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Chili Piper | 2016 | Series B | $54M | 315 | New York, United States | Tiger Global Management, Base10 Partners, Flashpoint, Nicolas Moreau, Lighter Capital, and 3 others | |
6sense | 2013 | Series E | $426M | 1283 | San Francisco, United States | Insight Partners, Blue Owl, Battery Ventures, Industry Ventures, Salesforce Ventures, and 14 others | |
 | 2015 | Series E | $583M | 1521 | San Francisco, United States | more | Norwest Venture Partners, Sequoia Capital, Coatue, Battery Ventures, Cisco Investments, and 9 others |
 | 2013 | Series B | $351M | 620 | Atlanta, United States | more | Atlanta Ventures, OpenView, ICONIQ Capital |
Apollo.io | 2015 | Series C | $151M | 307 | San Francisco, United States | Y Combinator, Sequoia Capital, Tribe Capital, Nexus Venture Partners, Struck Capital, and 7 others | |
Salesloft | 2011 | Acquired | $246M | 1055 | Atlanta, United States | Insight Partners, Emergence, Owl Rock Capital, LinkedIn, Bossanova Investimentos, and 10 others | |
Walnut | 2020 | Series B | $56M | 107 | New York, United States | NFX, Felicis Ventures, Eight Roads Ventures, A.Capital Ventures, Graph Ventures, and 19 others | |
 | 2017 | Series C | $165M | 352 | San Francisco, United States | Conway Teng, Hubert Wong, Mark Schopmeyer more | Sequoia Capital, Accel, Y Combinator, Amity Ventures, ICONIQ Growth, and 11 others |
Vivun | 2018 | Series C | $131M | 166 | Oakland, United States | Accel, Menlo Ventures, Salesforce Ventures, Unusual Ventures, Tiger Global Management, and 2 others | |
Pipedrive | 2010 | Acquired | $90M | 1051 | New York, United States | Bessemer Venture Partners, Insight Partners, Atomico, Rembrandt Venture Partners, DTCP, and 15 others | |
Outreach | 2014 | Series G | $489M | 1482 | Seattle, United States | DFJ Growth, Trinity Ventures, Sands Capital Ventures, Lone Pine Capital, Spark Capital, and 32 others | |
Drift | 2015 | Acquired | $107M | 681 | Boston, United States | more | Sequoia Capital, General Catalyst, CRV, Chang Corporation, HubSpot, and 10 others |
Groove | 2014 | Series B | $61M | 197 | San Francisco, United States | Alchemist Accelerator, Viking Global Investors, Level Equity Management, Uncork Capital, Capital One Ventures, and 1 others | |
Clearbit | 2014 | Series A | $17M | 200 | San Francisco, United States | Alex MacCaw, Harlow at Clearbit, Rob Holland more | First Round Capital, Zetta Venture Partners, Battery Ventures, BoxGroup, Naval Ravikant, and 12 others |
Slintel | 2016 | Acquired | $26M | 191 | Mountain View, United States | Accel, Stellaris Venture Partners, GGV Capital, GSF, Sequoia Capital India, and 3 others | |
Zomentum | 2018 | Series A | $17M | 108 | San Francisco, United States | more | Accel, Elevation Capital, SAIF Partners, Eight Roads Ventures |
Proton.ai | 2018 | Series A | $20M | 63 | Allston, United States | more | Felicis Ventures, Battery Ventures, J Ventures, Abstract Ventures, MSC Industrial Direct, and 7 others |
Spiro.AI | 2014 | Seed | $7M | 38 | Boston, United States | Adam Honig, Andy Levi, Justin Kao more | Geekdom Fund, Zelkova Ventures, MassVentures, Hyperplane Venture Capital, Plug and Play, and 5 others |
Drips.com | 2014 | Other | - | 109 | Akron, United States | more | Accel-KKR, BlueCross BlueShield Venture Partners, Wells Fargo Capital Finance |
Yesware | 2010 | Acquired | $47M | 85 | Boston, United States | Battery Ventures, Foundry Group, Ridge Ventures, GV, Techstars Ventures, and 4 others | |
Dooly | 2016 | Series B | $102M | 81 | Vancouver, Canada | Creative Destruction Lab (CDL), Addition, Boldstart Ventures, Spark Capital, ScaleUP Ventures, and 17 others | |
Demodesk | 2018 | Seed | $11M | 48 | Munich, Germany | Y Combinator, Global Founders Capital, Balderton Capital, Target Global, Kleiner Perkins, and 7 others | |
Autopilot | 2012 | Other | $34M | 19 | Sydney, Australia | Rembrandt Venture Partners, Salesforce Ventures, Blackbird Ventures, Southern Cross Venture Partners, Draper Associates, and 4 others |
Support Automation
Software that automates support interactions and improves agent performance
Company | Founded | Stage | Raised | Employees (est) | HQ Location | Founder | Investors |
|---|---|---|---|---|---|---|---|
Shelf | 2015 | Series B | $61M | 175 | Stamford, United States | SeedInvest, Tiger Global Management, Insight Partners, Connecticut Innovations, Base10 Partners, and 5 others | |
Yellow.ai | 2016 | Series C | $102M | 1057 | San Mateo, United States | Lightspeed Venture Partners, Sapphire Ventures, WestBridge Capital, Lightspeed India Partners, Salesforce Ventures, and 1 others | |
Ultimate | 2017 | Series A | $27M | 179 | Berlin, Germany | Maki.vc, HV Capital, European Innovation Council, OMERS Ventures, Felicis Ventures, and 2 others | |
Cresta | 2017 | Series C | $151M | 218 | San Francisco, United States | Andreessen Horowitz, Sequoia Capital, Greylock, Tiger Global Management, JP Morgan Chase, and 10 others | |
 | 2014 | Series C | $380M | 428 | New York, United States | Fidelity Management and Research Company, Dragoneer Investment Group, HOF Capital, Emergence, Telstra Ventures, and 11 others | |
Ada | 2016 | Series C | $191M | 523 | Toronto, Canada | Accel, Bessemer Venture Partners, FirstMark, Spark Capital, RFI, and 12 others | |
Netomi | 2015 | Series B | $52M | 190 | San Francisco, United States | more | Y Combinator, Index Ventures, Fin Capital, BoxGroup, Salesforce Ventures, and 20 others |
Forethought | 2017 | Series C | $92M | 168 | San Francisco, United States | New Enterprise Associates, K9 Ventures, Steadfast Financial, Village Global, 8VC, and 36 others | |
Guru | 2013 | Series C | $71M | 275 | Philadelphia, United States | Mitchell Stewart, Rick Nucci more | FirstMark, Emergence, Accel, Thrive Capital, Salesforce Ventures, and 2 others |
Capacity | 2017 | Series C | $62M | 109 | Saint Louis, United States | Rice Park Capital Management, Equity.com, David Karandish | |
Zoomin Software | 2015 | Series C | $73M | 166 | New York, United States | Gal Oron, Hannan Saltzman, Joe Gelb more | Bessemer Venture Partners, General Atlantic, Salesforce Ventures, Viola Growth |
Hubtype | 2016 | Seed | $2M | 42 | Barcelona, Spain | more | K Fund, Ed Freyfogle |
Dixa | 2015 | Series C | $158M | 198 | Copenhagen, Denmark | Project A Ventures, Seed Capital, General Atlantic, Notion Capital, Preben Damgaard, and 2 others | |
Verloop.io | 2016 | Series A | $8M | 117 | Bangalore, India | more | ADQ, Anand Chandrasekaran, Kris Gopalakrishnan, Mohandas Pai, Growth Story, and 4 others |
Balto | 2017 | Series B | $52M | 140 | St Louis, United States | Chris Kontes, Davidson Girard, Marc Bernstein more | Stage Venture Partners, Sierra Ventures, Stripes, Arch Grants, OCA Ventures, and 10 others |
Moxie | 2006 | Acquired | $35M | 41 | San Bruno, United States | Foundation Capital, Oak Investment Partners, Hummer Winblad Venture Partners, Powershift Group | |
GetJenny | 2016 | Seed | $2M | 8 | Helsinki, Finland | Dubai Angel Investors, May Nasrallah, Business Finland, Nestholma, Barclays Accelerator, Powered by Techstars - Tel Aviv, and 2 others | |
Replicant | 2017 | Series B | $113M | - | San Francisco, United States | Norwest Venture Partners, Stripes, Atomic, Alumni Ventures, Costanoa Ventures, and 5 others |
Financing
Top Investors
Investor | Companies Backed | Rounds Participated In | Rounds Led | Companies |
|---|---|---|---|---|
Tiger Global Management | 18 | 37 | 14.0 | |
Salesforce Ventures | 15 | 34 | 6.0 | |
Accel | 10 | 42 | 22.0 | |
Battery Ventures | 10 | 39 | 10.0 | |
Sapphire Ventures | 10 | 25 | 8.0 | |
Sequoia Capital | 7 | 32 | 20.0 | |
Bessemer Venture Partners | 7 | 36 | 19.0 | |
Insight Partners | 7 | 18 | 11.0 | |
Spark Capital | 6 | 20 | 10.0 | |
Base10 Partners | 6 | 12 | 7.0 | |
SoftBank Vision Fund | 5 | 9 | 8.0 | |
CRV | 5 | 21 | 6.0 | |
Foundation Capital | 5 | 9 | 1.0 | |
Shopify | 4 | 9 | 7.0 | |
Emergence | 4 | 25 | 7.0 |
Recent Rounds
Largest Rounds
Company | Segment | Round Date | Round Size | Round Stage | Investors |
|---|---|---|---|---|---|
Bloomreach | Retail - Convsersion & Engagement Platform | 10/22 | $30M | Debt | JP Morgan Chase |
Klaus | Agent Training & Analytics | 09/22 | $12M | Series A | Acton Capital, Creandum, Global Founders Capital, Icebreaker.vc, Kristjan Vilosius |
Gorgias | Contact Center | 08/22 | $30M | Series C | Shopify, Transpose Platform Management, Ischyros New York, Alven, CRV, and 2 others |
| Retail - Messaging & Chat | 08/22 | $100M | Corporate Round | Shopify |
i2x | Agent Training & Analytics | 07/22 | $11M | Other | UVC Partners, Bridge to Growth, btov Partners, HV Capital, Discovery Ventures, and 2 others |
| Sales | 07/22 | $0M | Secondary | |
CallMiner | Agent Training & Analytics | 06/22 | $20M | Other | |
Postscript | Retail - Messaging & Chat | 06/22 | $65M | Series C | 01 Advisors, Twilio, Greylock, Elephant, m]x[v Capital, and 4 others |
Outreach | Sales | 06/22 | $0M | Secondary | Investlink Holdings |
Vivun | Sales | 05/22 | $75M | Series C | Salesforce Ventures, Accel, Tiger Global Management, Menlo Ventures, Unusual Ventures |
Replicant | Support Automation | 04/22 | $78M | Series B | Stripes, Alumni Ventures, Norwest Venture Partners, Salesforce Ventures, Atomic, and 2 others |
Planhat | Customer Success | 04/22 | $50M | Series A | Sprints Capital, Elephant |
Observe.AI | Agent Training & Analytics | 04/22 | $125M | Series C | SoftBank Vision Fund, Zoom, Nexus Venture Partners, Menlo Ventures, NGP Capital, and 4 others |
RevLifter | Retail - Convsersion & Engagement Platform | 03/22 | $4M | Other | Gresham House Ventures, North East Development Capital Fund |
Cresta | Support Automation | 03/22 | $80M | Series C | Tiger Global Management, Andreessen Horowitz, JP Morgan Chase, Sequoia Capital, Zoom, and 5 others |
Pipedrive | Sales | 03/22 | $0M | Other | Ischyros New York |
Apollo.io | Sales | 03/22 | $110M | Series C | Sequoia Capital, Tribe Capital, Nexus Venture Partners, NewView Capital |
Emotive | Retail - Messaging & Chat | 03/22 | $20M | Series B | Stripes, CRV, Mucker Capital, RPS Ventures |
Bloomreach | Retail - Convsersion & Engagement Platform | 02/22 | $175M | Series F | Goldman Sachs Asset Management, Bain Capital Ventures, Sixth Street Partners |
Voyage SMS | Retail - Messaging & Chat | 02/22 | $10M | Other | York IE, RiverPark Ventures, James Beshara, Patrick Falle, Vin McCauley |
| Sales | 01/22 | $100M | Series C | Sequoia Capital, Accel, ICONIQ Growth, Y Combinator, Sapphire Ventures, and 7 others |
Pickle | Agent Training & Analytics | 01/22 | $2M | Seed | Peak Capital Partners, Y Combinator, Panoramic Ventures, Tamarak Capital, Todd Pedersen, and 1 others |
6sense | Sales | 01/22 | $200M | Series E | Blue Owl, MSD Partners, Tiger Global Management, Insight Partners, Sapphire Ventures, and 5 others |
Capacity | Support Automation | 01/22 | $27M | Series C | |
Walnut | Sales | 01/22 | $35M | Series B | Felicis Ventures, NFX, A.Capital Ventures, Ariel Cohen, Frederic Kerrest, and 9 others |
Proton.ai | Sales | 01/22 | $20M | Series A | Felicis Ventures, Battery Ventures, J Ventures, Abstract Ventures, MSC Industrial Direct, and 7 others |
ROKT | Retail - Post Purchase, Upsell, & Re-engagement | 12/21 | $325M | Series E | Tiger Global Management, Wellington Management, Pavilion Capital, Whale Rock Capital Management, Square Peg Capital |
Forethought | Support Automation | 12/21 | $65M | Series C | Steadfast Financial, Collaborative Fund, Cleo Capital, New Enterprise Associates, Frontline Ventures, and 14 others |
UserIQ | Customer Success | 12/21 | $2M | Other | |
Tethr | Agent Training & Analytics | 12/21 | $15M | Other | IAG Capital Partners, Kline Hill Partners, Falmouth Ventures |
Netomi | Support Automation | 11/21 | $30M | Series B | Fin Capital, WndrCo, Eldridge, Indicator Ventures |
Voyage SMS | Retail - Messaging & Chat | 11/21 | $0M | Seed | York IE, Guillaume Glaunès |
Pendo | Customer Success | 11/21 | $110M | Secondary | Thoma Bravo |
Outreach | Sales | 11/21 | $0M | Secondary | Raison Asset Management |
Apollo.io | Sales | 11/21 | $32M | Series B | Tribe Capital, Nexus Venture Partners, NewView Capital, Sand Hill Angels |
Clyde | Retail - Post Purchase, Upsell, & Re-engagement | 10/21 | $25M | Series B | Headline, Crosslink Capital, Vulcan, Spark Capital |
Drips.com | Sales | 10/21 | $0M | Other | BlueCross BlueShield Venture Partners |
Groove | Sales | 10/21 | $45M | Series B | Viking Global Investors, Uncork Capital, Level Equity Management, Capital One Ventures, Quest Venture Partners |
Mulberry Technology | Retail - Post Purchase, Upsell, & Re-engagement | 10/21 | $22M | Series B | Commerce Ventures, Quiet Capital, Kube VC, CreditEase, G20 Ventures, and 2 others |
Via | Retail - Messaging & Chat | 10/21 | $0M | Series B | Peterson Ventures |
Totango | Customer Success | 09/21 | $100M | Series D | Great Hill Partners, Pitango Venture Capital, Benhamou Global Ventures, Canvas Ventures |
MaestroQA | Agent Training & Analytics | 09/21 | $25M | Series A | Base10 Partners, Tokyo Black, Itai Tsiddon, SaaStr Fund, Talkdesk Ventures |
Sendcloud | Retail - Post Purchase, Upsell, & Re-engagement | 09/21 | $177M | Series C | SoftBank Vision Fund, L Catterton, HPE Growth |
Yotpo | Retail - Convsersion & Engagement Platform | 09/21 | $30M | Corporate Round | Shopify |
Calabrio | Agent Training & Analytics | 09/21 | $11M | Other | |
Trengo | Contact Center | 09/21 | $36M | Series A | Insight Partners, Peak |
Walnut | Sales | 08/21 | $15M | Series A | Eight Roads Ventures |
Shelf | Support Automation | 08/21 | $53M | Series B | Tiger Global Management, Insight Partners, Base10 Partners, Connecticut Innovations, Contour Venture Partners, and 2 others |
Balto | Support Automation | 08/21 | $38M | Series B | Stripes, Sierra Ventures, Cultivation Capital, Sandalphon Capital, Stage Venture Partners, and 4 others |
Talkdesk | Contact Center | 08/21 | $230M | Series D | Franklin Templeton Investments, Amity Ventures, Viking Global Investors, Top Tier Capital Partners, Whale Rock Capital Management, and 3 others |
Drips.com | Sales | 08/21 | $0M | Debt | Wells Fargo Capital Finance |
Yellow.ai | Support Automation | 08/21 | $78M | Series C | Sapphire Ventures, WestBridge Capital, Salesforce Ventures, Lightspeed Venture Partners |
Drips.com | Sales | 07/21 | $0M | Other | Accel-KKR |
Dixa | Support Automation | 07/21 | $105M | Series C | General Atlantic, Project A Ventures, Seed Capital, Notion Capital |
Pendo | Customer Success | 07/21 | $150M | Series F | B Capital Group, Tiger Global Management, Sapphire Ventures, Battery Ventures, General Atlantic, and 6 others |
Loop Returns | Retail - Post Purchase, Upsell, & Re-engagement | 07/21 | $65M | Series B | CRV, Shopify, Ridge Ventures, FirstMark, Lerer Hippeau, and 2 others |
Octane AI | Retail - Convsersion & Engagement Platform | 07/21 | $5M | Other | Javelin Venture Partners, General Catalyst, Boost VC, Bullpen Capital |
ROKT | Retail - Post Purchase, Upsell, & Re-engagement | 07/21 | $0M | Secondary | |
Outreach | Sales | 07/21 | $0M | Secondary | Investlink Holdings |
Vitally | Customer Success | 06/21 | $9M | Series A | Andreessen Horowitz, Techstars, Founder Collective, Zelkova Ventures, Nick Raushenbush |
Slintel | Sales | 06/21 | $20M | Series A | GGV Capital, Accel, Sequoia Capital India, Stellaris Venture Partners |
Whatfix | Customer Success | 06/21 | $90M | Series D | SoftBank Vision Fund, F-Prime Capital, Cisco Investments, Sequoia Capital India, Eight Roads Ventures, and 1 others |
| Sales | 06/21 | $250M | Series E | Franklin Templeton Investments, Sequoia Capital, Tiger Global Management, Coatue, Salesforce Ventures, and 1 others |
Outreach | Sales | 06/21 | $200M | Series G | PremjiInvest, Steadfast Financial, Steadfast Capital Management, Tiger Global Management, Salesforce Ventures, and 7 others |
Via | Retail - Messaging & Chat | 05/21 | $15M | Series A | Footwork, Worklife, Peterson Ventures, Jack Altman, Ryan Smith, and 1 others |
Dooly | Sales | 05/21 | $80M | Series B | Spark Capital, Tiger Global Management, Lachy Groom, BoxGroup, Addition, and 2 others |
| Support Automation | 05/21 | $120M | Series C | Fidelity Management and Research Company, Dragoneer Investment Group, HOF Capital, Emergence, Telstra Ventures, and 7 others |
| Retail - Messaging & Chat | 05/21 | $320M | Series D | Sands Capital Ventures, Accel, Owl Rock Capital, Lone Pine Capital, Summit Partners, and 5 others |
Extend | Retail - Post Purchase, Upsell, & Re-engagement | 05/21 | $260M | Series C | SoftBank Vision Fund, PayPal Ventures, GreatPoint Ventures, American Express Ventures, Launchpad Capital, and 5 others |
Enthu.AI | Agent Training & Analytics | 05/21 | $0M | Pre-Seed | Appit Simple Infotek, Ankit Dudhwewala |
parcelLab Inc. | Retail - Post Purchase, Upsell, & Re-engagement | 05/21 | $112M | Series C | Insight Partners, Capnamic Ventures, Endeit Capital, coparion |
Ada | Support Automation | 05/21 | $130M | Series C | Spark Capital, Accel, Tiger Global Management, Bessemer Venture Partners, Giant Ventures, and 3 others |
Chili Piper | Sales | 05/21 | $0M | Secondary | G Squared |
| Contact Center | 04/21 | $800M | Series C | Eurazeo, Accel, Tiger Global Management, BlackRock, Y Combinator, and 8 others |
Mulberry Technology | Retail - Post Purchase, Upsell, & Re-engagement | 04/21 | $0M | Series A | Quiet Capital |
AfterShip | Retail - Post Purchase, Upsell, & Re-engagement | 04/21 | $66M | Series B | Tiger Global Management, GL Ventures |
Chili Piper | Sales | 04/21 | $33M | Series B | Tiger Global Management, Base10 Partners, Gradient Ventures |
| Sales | 04/21 | $48M | Series B | Accel, Sequoia Capital, Y Combinator, GTMFund, Elad Gil, and 6 others |
Malomo | Retail - Post Purchase, Upsell, & Re-engagement | 04/21 | $5M | Seed | Base10 Partners, Harlem Capital Partners, Hyde Park Venture Partners, Jeremy Cai, High Alpha, and 5 others |
Whelp | Contact Center | 04/21 | $0M | Pre-Seed | Techstars Toronto Accelerator, Techstars |
Cresta | Support Automation | 03/21 | $50M | Series B | Sequoia Capital, Andreessen Horowitz, Greylock, Porsche Ventures, Allen & Company |
Zoomin Software | Support Automation | 03/21 | $52M | Series C | General Atlantic, Bessemer Venture Partners, Salesforce Ventures, Viola Growth |
6sense | Sales | 03/21 | $125M | Series D | D1 Capital Partners, Tiger Global Management, Insight Partners, Sapphire Ventures |
| Retail - Messaging & Chat | 03/21 | $470M | Series E | Coatue, Tiger Global Management, IVP, Base10 Partners, D1 Capital Partners |
Pickle | Agent Training & Analytics | 03/21 | $0M | Pre-Seed | Y Combinator |
Acquire | Contact Center | 03/21 | $45M | Series B | Tiger Global Management |
Yotpo | Retail - Convsersion & Engagement Platform | 03/21 | $230M | Series F | Tiger Global Management, Bessemer Venture Partners, Vertex Ventures, Hanaco Venture Capital, Vintage Investment Partners, and 2 others |
ChurnZero | Customer Success | 03/21 | $25M | Series B | JMI Equity, Grotech Ventures, Baird Capital |
Dooly | Sales | 03/21 | $3M | Seed | Boldstart Ventures, BoxGroup |
Postscript | Retail - Messaging & Chat | 03/21 | $35M | Series B | Greylock, 1984 Ventures, Y Combinator Continuity Fund, Larry Fitzgerald, Elephant, and 2 others |
Dooly | Sales | 03/21 | $17M | Series A | Addition, Battery Ventures, BoxGroup, SV Angel, MANTIS Venture Capital, and 7 others |
Emotive | Retail - Messaging & Chat | 02/21 | $50M | Series B | CRV, Stripes, Bonfire Ventures, Vulcan Capital, Mucker Capital, and 1 others |
CloudTalk | Contact Center | 02/21 | $7M | Series A | henQ, Point Nine |
Zomentum | Sales | 02/21 | $13M | Series A | Accel, Elevation Capital, Eight Roads Ventures |
Vivun | Sales | 02/21 | $35M | Series B | Menlo Ventures, Accel, Salesforce Ventures, Atlassian Ventures, Unusual Ventures |
LoyaltyLion | Retail - Post Purchase, Upsell, & Re-engagement | 02/21 | $7M | Series A | Kennet Partners |
Help Scout | Contact Center | 01/21 | $15M | Series B | Lead Edge Capital, Converge |
Playvox | Agent Training & Analytics | 01/21 | $25M | Series B | Five Elms Capital |
| Sales | 01/21 | $350M | Series B | OpenView, ICONIQ Capital |
Bloomreach | Retail - Convsersion & Engagement Platform | 01/21 | $150M | Series E | Sixth Street Partners |